These Conditions shall form the basis of the contract between DAQLOG Systems Ltd and you, the Buyer in relation to the sale of Goods, to the exclusion of all other terms and conditions. This includes your standard conditions of purchase or any other conditions which apply under any purchase order or confirmation of order or any other document.
These Conditions may not be varied except by our written agreement. They supersede any other conditions previously issued.
Prices are available for many of the products on our website and are correct at the time of publishing. Quotations are available upon request for all other goods and services. Quoted prices are valid for 30 days from the date of quotation. All prices are quoted exclusive of VAT and delivery charges. VAT is payable at the rate in force on the date of the Company’s invoice.
We reserve the right to increase the price of any goods to reflect any increase in cost to us which is due to factors outside our reasonable control (including, without limitation: foreign exchange fluctuations, costs of manufacture, labour, and materials).
All Service Work will incur a minimum evaluation charge of £138, excluding VAT and return carriage.
- Placing an Order and Payment
Website orders will only be accepted once we have received payment in full for the ordered goods. A confirmation email will be sent to the email address provided at the time of ordering. If goods are not in stock at the point of order, or if they are goods which are manufactured to order, we will inform you of the lead time for the goods prior to order acceptance.
Purchase Orders will only be accepted if there are no material errors in the quoted prices or description of goods. Payment of the price and VAT shall be payable by Proforma, except for account customers, where payment is due within 30 days of the Invoice date.
Interest on overdue invoices shall accrue from the payment due date, calculated on a daily basis until the date of payment at the rate of 8% per annum above the Bank of England base, compounded monthly.
- Delivery of the Goods
Delivery will be made to the delivery address specified at the time of order. If the delivery cannot be made to the agreed delivery address due to your error, we reserve the right to charge for abortive and/or additional deliveries.
We shall make every effort to avoid delays, but no responsibility shall be taken for any loss as a result of the late or non-delivery of Goods.
Risk of damage or loss of the Goods and/or Services shall pass to you at the point of delivery. Notwithstanding the above, the Goods shall remain our property until full payment has been received.
- Waiver of Cancellation Rights
Once the order is processed, you will not be entitled to cancel the order unless we agree otherwise.
- Cancellation by us
We reserve the right to cancel the contract if:
- we have insufficient stock to deliver the quantity ordered by the required time
- we are unable to deliver to your area
- one or more of the ordered goods was listed at an incorrect price.
- Returns and Refunds
Where the Buyer is a consumer, Goods can only be returned within 14 days of the despatch date provided that they have been unused and are in their original un-opened packaging. A returns authorisation must be obtained prior to the return of goods. Returned goods showing signs of damage or misuse will not be refunded. Goods may only be returned after the 14 day returns period under certain circumstances and at our discretion. We reserve the right to charge a 15% restocking fee on any returned Goods.
Refunds are not available for software purchases, non-stock (backorder) and specially ordered items, which are non-returnable.
Faulty goods must be reported to us within 3 working days of receipt. Goods will need to be returned to us for evaluation. Faulty goods will be replaced and returned to you at our expense.
If the goods delivered are incorrect, damaged or defective, or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us within 7 working days of the date of delivery.
Save as precluded by law we will not be liable to you for any indirect loss or consequential loss, damage and/or expense (including loss of profits or goodwill) suffered arising out of any breach by us of this contract, nor shall we be liable for any claims that may arise from your use of the goods other than those purposes for which they were designed, or in accordance with the safety advice recommended by us in our documentation.
- Information About Us
We make no warranties, representations, or undertakings about any of the content of this website, or the content of any ‘Third Party Site’.
The information on this website does not constitute advice or recommendation and we shall not be liable for damages, losses, expenses, liabilities, loss of profits or costs resulting from the information provided.
We do not warrant that functions, materials, and information available on this website will be uninterrupted or error free, or that this website or its server are free of viruses or bugs and other items of a destructive nature. The website user is responsible for implementing sufficient procedures and virus checks to satisfy particular requirements for the accuracy and security of the data input and output.
- Intellectual Property
All content of this website is the property of DAQLOG Systems Ltd, our suppliers or other relevant third parties. Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.
By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International Intellectual Property and other laws.
You may not reproduce, copy, or distribute, material from the Website unless otherwise indicated on the Website or unless given express written permission to do so by us, or the relevant manufacturer or supplier.
- Events beyond our control
We shall have no liability to you for any failure to deliver goods ordered, or any delay in doing so, or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control (including, without limitation: strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident).
We reserve the right to make changes in the specification of goods which are required to comply with any applicable safety or statutory requirements, or which do not materially affect the quality or fitness for purpose of those goods.
- Third party rights
Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and DAQLOG Systems Ltd.
- Governing Law and Jurisdiction
This Agreement and all matters arising from or connected with it are governed by English law.